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Write to us and someone who knows Kempt inside out replies, usually within one working day. Most answers are already below.

Write tosupport@usekempt.appA person replies, usually within one working day.
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Tosupport@usekempt.app
SubjectQuestion about Kempt

Hi, I’m on macOS 26 and I’d like to know…

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Answers to common questions

Which Macs does Kempt run on?

macOS 26 on a Mac with Apple silicon. Naming uses Apple Intelligence, so it needs to be turned on in System Settings. Search, Ask, dossiers and Clean Up work without it.

What leaves my Mac?

Your documents never do. Buying and activating a licence use online services, which receive your email address and a random installation ID. Never file contents, names or paths.

Will it move things without asking?

Only new downloads it's confident about, after a countdown you can pause, and only what your own rules say. Anything uncertain waits for you. Everything can be undone.

Which languages does it understand?

Kempt reads and names paperwork in English and French. You can ask out loud in Spanish and many other languages: Kempt translates your question on your Mac before searching.

Is the app in my language?

This website is in English, French and Spanish. The app's menus and buttons are in English for now.

What happens when the trial ends?

Automatic naming and filing stop. Your files stay exactly where they are, in ordinary Finder folders, and you can still undo anything Kempt did.

Can I get a refund?

Yes. Write to us within 30 days of buying and we'll refund you in full.

How do I reach a person?

Write to support@usekempt.app. A person replies, usually within one working day.

Is it on the Mac App Store?

Not yet. The version on this site comes first, signed and notarized by Apple.

Almost ready.

The signed download and checkout aren't connected yet.

Kempt needs macOS 26 and Apple silicon.